Glossy Hair Tokyo (hereinafter referred to as “the Company”) hereby establishes this Privacy Policy (hereinafter referred to as “this Policy”) regarding the handling of users’ personal information in the services provided on this website (hereinafter referred to as “the Services”).

Article 1 (Personal Information)
“Personal information” refers to information as defined in the Act on the Protection of Personal Information and means information about a living individual that can identify a specific individual through details such as name, date of birth, address, telephone number, contact information, and other descriptions, as well as data related to facial features, fingerprints, voiceprints, and health insurance card numbers, among other information that can identify a specific individual alone (personal identification information).

Article 2 (Method of Collecting Personal Information)
The Company may ask users to provide personal information such as name, date of birth, address, telephone number, email address, bank account number, credit card number, and driver’s license number when they register to use the Services.
Additionally, the Company may collect transaction records and payment information, including personal information, made between users and affiliates (including information providers, advertisers, ad distribution destinations, etc.; hereinafter referred to as “affiliates”).

Article 3 (Purpose of Collecting and Using Personal Information)
The purposes for which the Company collects and uses personal information are as follows:
• To provide and operate the Company’s services
• To respond to inquiries from users (including identity verification)
• To send emails about new features, updates, campaigns, and other services offered by the Company
• To contact users as necessary for maintenance or important notices
• To identify users who violate the Terms of Use or attempt to use the Services for fraudulent or unjust purposes, and to refuse their use
• To allow users to view, modify, or delete their own registration information and to view their usage status
• To bill users for paid services
• For purposes incidental to the above-mentioned purposes

Article 4 (Change of Purpose of Use)
The Company may change the purpose of use of personal information only when it is reasonably recognized that the new purpose is related to the original purpose.
If the purpose of use is changed, the Company shall notify users by the prescribed method or announce it on this website.

Article 5 (Provision of Personal Information to Third Parties)
The Company will not provide personal information to third parties without the prior consent of the user, except in the following cases or as permitted by the Act on the Protection of Personal Information and other laws and regulations:
• When it is necessary for the protection of a person’s life, body, or property, and obtaining the individual’s consent is difficult
• When it is especially necessary for improving public health or promoting the sound upbringing of children, and obtaining the individual’s consent is difficult
• When cooperation is necessary with a national agency, a local public entity, or their contractors to perform duties prescribed by law, and obtaining the individual’s consent would interfere with the performance of such duties
• When the following items have been announced or made public in advance and reported to the Personal Information Protection Commission:
• Inclusion of provision to third parties in the purpose of use
• Items of data to be provided to third parties
• Means or methods of provision to third parties
• Procedures for stopping provision to third parties upon request of the individual
• How to accept requests from individuals

Notwithstanding the preceding, in the following cases, the information recipient shall not be considered a third party:
• When the Company outsources all or part of the handling of personal information to the extent necessary to achieve the purpose of use
• When personal information is provided as part of a business succession due to merger or other reasons
• When personal information is used jointly with a specific party, and the Company notifies the individual or makes it easily accessible regarding the fact of joint use, the items of personal information used jointly, the range of parties using jointly, the purpose of use, and the name or title of the person responsible for managing the personal information

Article 6 (Disclosure of Personal Information)
When requested by the individual, the Company shall disclose personal information without delay. However, all or part of the information may not be disclosed if any of the following applies, and if a decision is made not to disclose, the individual will be notified without delay. A fee of 1,000 yen per request will be charged for disclosure.
• If there is a risk of harming the life, body, property, or other rights and interests of the individual or a third party
• If there is a significant risk of interfering with the proper execution of the Company’s operations
• If disclosure would violate other laws and regulations

Notwithstanding the above, information such as history and characteristic information that does not fall under personal information will not be disclosed in principle.

Article 7 (Correction and Deletion of Personal Information)
Users may request the Company to correct, add, or delete (hereinafter referred to as “correction, etc.”) their personal information if it is incorrect, following the procedure set by the Company.
If the Company determines that it is necessary to comply with the request, it shall make the correction, etc. without delay.
The Company shall notify the user without delay when a correction, etc. is made or a decision not to make a correction is taken.

Article 8 (Suspension of Use of Personal Information, etc.)
If the Company is requested by an individual to suspend use or delete (hereinafter referred to as “suspension of use, etc.”) personal information on the grounds that it is being handled beyond the scope of the purpose of use or that it was obtained by fraudulent means, the Company shall promptly conduct necessary investigations.
Based on the results of the investigation, if it is determined that it is necessary to comply with the request, the Company shall carry out the suspension of use, etc., without delay.
The Company shall notify the user without delay when a suspension of use, etc., is performed or when a decision is made not to perform it.
Notwithstanding the preceding two paragraphs, if the suspension of use, etc., involves significant costs or if it is otherwise difficult to perform the suspension of use, etc., alternative measures shall be taken if necessary to protect the rights and interests of the user.

Article 9 (Changes to the Privacy Policy)
The content of this Policy may be changed without notifying users, except as otherwise provided in laws and regulations or this Policy.
Unless otherwise specified by the Company, the revised Privacy Policy shall take effect from the time it is posted on this website.

Article 10 (Contact Information)
For inquiries regarding this Policy, please contact the following:

Address: Shibuya-ku, Tokyo
Company Name: HYS Co., Ltd.
Representative Director: Hiroshi Yamashita
Email Address: info@glossyhair.tokyo